Calling it a day…

Well, I’ve decided to wrap up my blog. Time to move on. My original site here was a kick in the pants for myself to take action: too many ideas, not enough actually done with them. I can’t say that now I follow through everything 100%, but I have a renewed sense of purpose which is less involved with personal development.

So, instead of forcing some content out to my dozen of readers rather than writing from the heart, it’s time to move on.

Where to? Well, who knows. But first I wanted to tip my hat to those who are involved in personal development who are really something else. There are many good contributors, but for mine these two made me sit up and say I can change and I can achieve. Leo Babatua at ZenHabits, and Jonathan Mead at Illuminated Mind. Thanks gents.

I thought a list of what has happened since starting this blog might also be pretty snazzy:

  • I have commenced and am now part way through an MBA that I was lucky enough to start due to a scholarship from Neville Sawyer. Neville’s kindness, foresight and determination to help young people is inspirational, and I am just one of many grateful recipients of Neville’s philanthropy.
  • Through starting this site, I have learnt the WordPress philosophy and open source environment… and because I can’t do anything unless it’s balls deep, I’ve learnt enough CSS and PHP (programming languages) to get me into trouble. I’ve also met some great people who are able to get me out of trouble in those situations when I’ve broken something (again).
  • It’d be a huge leap of faith to say the site or my actions changed anyone or anything much. I am proud of some things that have been born from either the site itself or the online blogging process itself. But hey let’s keep it on the downlow and just say the site has helped cured world hunger, world peace is close, and global warming is no longer a worry. Job done =)
  • Have fun world – I’m off to my next challenge!

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Trust in your team: why, how and who?

I had to do an essay on trust for Uni the other day.   I wasn’t too interested.  So much research says the same thing: Trust is good, develop trust within your team and you will be more successful, more productive, slimmer, richer, more likely to attract white doves, babies will stop crying when you smile at them, etc etc.

So I started poking around looking for something that was off the beaten track, left field of most of the fanatical trust findings.   As it turns out, there’s some good stuff out there.

Claus Langfred in 2004 decided to take a counter-intuitive approach and investigate what happens when teams have too much trust ie. when trust exceeds trustworthiness. In looking at 71 teams, Langfred found that high levels of trust resulted in low levels of monitoring. As this autonomy increased, team members were more often than not satisfying self interest rather than bothering to contribute.   A couple of studies by authors including McEvily et al (’03), Barney and Hansen (’94) and Szulanski (’04) demonstrate that trust in someone results in lower levels of vigilance and creates a bias where you give that person the benefit of the doubt.  This reduces the chances of you thoroughly screening the info you receive. In turn, you become complacent, and the quality of information you or your team receive decreases.  The best research usually turns out to stuff that seems so obvious once you hear it.

Social Engineers use these concepts regarding too much trust against us. One of the most famous of these engineers is Kevin Mitnick, who defined Social Engineering as the act of manipulating people to perform acts or disclose information that can rely on establishing trust between parties.  Mitnick didn’t know how to hack a password or backdoor his way into a server – he just got info from people by gently teasing it out of them.

Say you have a long lost friend or relative ring up.  They went to school with you or played on your team a couple of years ago.  They’re best friends with your partner.  They make sure to ask how your dog Fido or was it Patches is going.  Suddenly there’s a quick build up of trust, and you’re more than happy to give that person the benefit of the doubt when they get your dogs name wrong.   You smile to yourself and correct the person on the phone – your dog’s name is Lassie. Bingo! The Social Engineer hits the jackpot – a fair percentage of passwords are related to pet names, and there’s a good chance your password is lassie1, lassie1234, or has a last name, like LassieRayner.

So while there’s a dark side to trust, most balanced research seems to suggest that organisations find a balance between too much trust (or an overinvestment in trust) when groupthink takes over and not enough trust where no one wants to share anything and there’s a loss of information between parties as everyone holds their cards close to their body.  This implies an optimum level of trust exists – but trust is a dynamic and changing variable with a very unclear boundary between not enough and too much.  The answer?  Add just a little distrust to the equation – don’t take everything from those you trust as the gospel, and if you’re in a team, at least do a little monitoring of them once in a while.

Hello to all  - I’m a little sorry I don’t update this more but I’m stuck between apathy and a busy place.  I’m off to Karratha, WA on an Elec Eng. job.  As the Englishman I’m working with might say – It’s well far away!


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Never Make the First Offer (Except When You Should) – Donald Dell

Welcome to my third book review, this time courtesy of the kind people at Penguin books. There’s a nice theme developing in terms of personal development books that are a little different.  I’ve had the chance to read Never Make the First Offer by Donald Dell with John Boswell, the release of which coincides nicely with the US Open finals.

Donald Dell was one of the first agents for professional athletes. Think Michael Jordan, Andy Roddick, and past stars like Jimmy Connors and Arthur Ashe.  Dell cut unheard of deals for athletes during sports emerging professionalism, and pioneered sports marketing.

His ability to revolutionise sport was born from his ability to negotiate and make deals.

The cover photo tells a part of the story for the Yale graduate, US Open Tennis quarter finalist and dealmaker.  His book ‘Never Make the First Offer (Except When You Should) Wisdom from a Master Dealmaker‘ is a walk through Dell’s  life and his strategies used when negotiation.  There are lots of juicy anecdotes about sport in this half biography half personal development book.

Review

Dell’s love of tennis and his experience in the game really shines, and his direct first person voice is like a coach for the reader.  The book offers plenty of negotiation and dealmaking wisdom from Dell with most if not all advice highlighting a time when the  exact situation came up.  In the section “Recognising Your Leverage – Sell to their emotions”, Dell was approached by Lacoste who were interested in signing American Andy Roddick for sponsorship and promotion to help them break into the US market.  Dell recognised that Lacoste weren’t just interested – indeed, the Lacoste family said that signing Roddick would fulfill a dream to have an American on contract.  That dream was Dell’s leverage for negotiating.

The book does discuss concepts that are by no means revolutionary.  Indeed, at the start of the book, Dell mentions the best-selling self help book of all time: Dale Carnegie’s  How to Win Friends and Influence People.   Having read both (and many similar books) it’s clear that there a lot of similarities between the two.  Negotiations are a reflection of life: most of it comes down to being genuine, building trust and relationships,  respecting people, etc.  As Dell notes, people like to do business with friends.  It’s clear much of Dell’s energy is spent meeting people and getting to know them and earn their trust and friendship. It’s easy to see that if he was not genuine, Dell wouldn’t have lasted a minute.  It’s almost as if Dell is an exemplar sample of a person who has read Carnegie’s book.

So why buy this book?

There’s two answers to this question:

If you love tennis and professional sport and have an interest in business, well, you probably have it already!  You’ll love the references and insights to sports stars as well as the business-savvy displayed by Dell.  That’s one smaller market for the book.

The much larger target that Dell will be hoping to reach are people interested in personal development and self help and are not necessarily sports minded.  The reason why I think this book can appeal is the way it delivers the message.  Dell cites memorable examples and circumstances in the first person where he’s learned the tricks of the trade.  Importantly, Dell doesn’t hold back.  He calls out people from times when he’s dealt with people in love with their own voice, and is happy to spill information on the worst deals made.

Possibly the finest chapter in the book discusses never making the first deal with the important caveat being where you need to make an offer if you know you’re about to be low-balled.  Dell is insistent that receiving the first offer is fundamental in negotiating as it gives you all the information about the other party and their side of the deal.  The only time you need to make the first offer is when you’re about to be hit by something so far under your range that any negotiating from that starting point will be impossible.  Dell’s story about Michael Jordan is a great read.

Dell does have a tendency to continually mention great deals and bangs on about tennis a great deal, but you can’t blame him for that considering his interests.  Some points are a little give or take but the fundamentals are all there, and most are explained in sufficient detail.  As a sports lover I thoroughly enjoyed the book and it’s anecdotes.

TennisWeek.com conducted an interview with Dell to go along with the release of the book.  It’s well worth a read as the interview flows very well with the book.

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Failing is overrated

Fail

Fail

I saw a quote from Tony Robbins on Twitter that went something like: “People may fail many times, but they become failures only when they begin to blame someone else”.  That’s pretty good advice in a general sense – if you don’t cop your own failings on the chin and run around thinking that you’re god’s gift – you’re in for heartbreak somewhere down the track.

But hang on just a tick.

There’s a real undercurrent of ‘contrarian’ advice saying to fail is a Good Thing ™.  Now I’ll admit I’ve said before that mistakes you make are a good way to learn.  I’m not trying to redact those words – but change the sentiment around failing.

Don’t let yourself become too proud of failure.

There’s different kinds of failure.  If you never have a go at things in the first place because you’re trying not to fail that becomes a real problem – epic fail – as the internet might say.  If you’re taking risks by trying to be the best, that’s good.  But don’t believe that by taking risks and failing you’re doing well and you’re on your way to glory:

You need to study what actually has gone wrong.

If you only know which paths not to take, you’re merely working out things not to do, rather than building on your successes.  It’s time to understand what brings success and work out what you have done to get there.  This is definitely harder to do – it’s a lot easier to pass judgement or comment on why something didn’t work than appreciate the subtleties of success (which are often hard work and dedication – not easy).

Don’t ignore mistakes, they are a key way to learn.  But don’t encourage failure so that you can learn a thing or two.  Work on success first, then if it all falls apart

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How to breakout of a grumpy mood

Who loves a cactus?

Who loves a cactus?

Feeling grouchy.  In a bad mood.  In a funk.   Cantankerous.  It’s been me in the past few days.  I cheered up eventually and started thinking about what happened the my usual cheery self.

We all have to deal with bad stuff.  Bad news, difficult tasks with difficult people, and disappointments all add up.  And sometimes we just plain wake up grumpy.

What’s the problem with us on these days? Who’s going to like us when we’re being a thorny bugger?  Why do we just sometimes feel a bit like a prickly cactus?

We’re tired out. Being tired is a sure fire way to make you unhappy.  There’s nothing like waking up feeling like you haven’t slept a wink and with a big day in front of you.  Work on getting more sleep, and you’ll have a bit more pep!  The ABC have some great sleep facts which should encourage you to have a snooze more often, including this little doozy: the 1989 Exxon Valdez oil spill off Alaska, the Challenger space shuttle disaster and the Chernobyl nuclear accident have all been attributed to human errors in which sleep-deprivation played a role.

Unfinished business. Feel like you’ve got a lot on that you just must do otherwise your world will crumble down?  Chances are slim.  Remind yourself that you can’t do everything, things can be put off, and that when you die there will still be things left that you haven’t done.  In the mean time, try living a little and doing stuff you want.  A bit flippant perhaps – but why do we convince ourselves that everything must be just so without concentrating on what really matters?

You forget the real world and expect life to be fair.  We make mistakes, we feel sorry for ourselves; we wallow. The funny thing is that the moment you realise that life isn’t fair and and that things don’t always work out the way they should, you stop feeling resentful and start smiling. Bring it on.

Lower Stress: Instead of forcing yourself to bathe in a hot bath of stress, which is bad for just about everything, lower your tolerance to it.  Avoid it, delegate it, try to stop getting into those situations.  If that’s not possible, for example because your job that you love is stressful, work on releasing stress  – and not by throwing stuff out the window!  Some people are into yoga and meditation.  Others just like to go and have a laugh with mates at the end of a week.  Don’t just sit there  Improve your stress-coping skills and you won’t wake up like a bear with a headache.

Choose Your Battles: Arguing with everyone is sure to make you more grumpy, not less.   Sometimes you need to stick it to someone when they are giving it to you themselves. But sometimes we are just disagreeable and want to aggravate everyone.  Choose your battles wisely, you’ll be far more effective in winning those that are truly important.

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GTG: How to get things going – get a partner!

Partnerships and teamwork can lead to success

Partnerships and teamwork can lead to success. Flikr: ThinkPanama.com

Just recently I’ve realised that I really flourish in a team environment.  I don’t mind doing things by myself, but when engaged in a team or working with someone I find it really works to boost motivation and desire to knock over goals and milestones.

In addition, fnding a partner for something you’d like to do is one of the best ways to get things going.  I’ll call this GTG, similar to the well-known GTD (Get Things Done).

Getting things going is a big part of the difficulty that we have when trying to do something new.

Be it a new project, a new business, a new blog, or a personal goal like trying to get fit – it’s tough to start when we’re unsure of what might happen.  It’s not easy to keep going when you’re not really getting the results you hoped for initially, especially if you’re out of pocket on the way.

One solution is to do things with a partner or a team.  A great example is having a jogging partner, someone who relies on you and someone you equally rely on to go jogging on weekends.  It’s a lot easier to face the pavement when you’ve got someone to go with, or when you know if you don’t go you’re letting someone down.
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Homer Simpson – The True Man Of Action

Homer Simpson - The True Man Of Action

Homer Simpson

Is there anyone else quite like Homer Simpson?

An hilariously overweight buffoon you might say – but have a look at the real Homer.

If you want to lead an interesting and challenging life you don’t have to look any further for inspiration.

I’m not talking about the Homer who is obsessed with making the perfect butt grove in his couch.

I’m talking about the slightly deranged yet heroic Homer Simpson who will try anything – he’ll take action with no fear about the consequences that lie ahead.
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To buy or to build your success?

Can a system of culture and fostering development beat buying talent and bringing in expertise?    Img: Dakinho.

Can a system of fostering development and a team culture beat buying talent and bringing in expertise? Img: Dakinho.

What’s the best way to create success?

I’ve been wondering this week about whether or not it’s better to build a culture and a system, or to establish yourself with the best and brightest brought in as hitmen to create value.

We’re spoilt, because this is about to play out in front of our eyes in the football world.

Even if you’re not a fan of soccer, you would’ve probably heard about this week’s latest developments:  Real Madrid have bought three of the best players in the world, Kaka and Cristiano Ronaldo and David Villa for a money is no object fortune of around US$300m.

That’s big bikkies.  Ridiculous sums of money.  That much would just about be enough to buy all the players from the other teams and tell them not to show up when Madrid is playing their team!

So what gives?  The spending spree is a clear signal that Madrid intend to take back the mantle of the best football team in the world from their local rivals in the Spanish La Liga, FC Barcelona (I’ll relegate Manchester United here after they were torn apart by Barca in the Champions League final).

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What no one will tell you: Create an imaginary friend for success

Image source: Karloswayne

Image source: Karloswayne

So, you might have heard that children having imaginary friends isn’t a bad thing.

In fact, kids with mysterious companious had far better communications skills at a young age.

Plus, the results of having an imaginary friend were long lasting: university students who recalled having an imaginary companion in childhood were more creative, more achievement oriented, and more emotionally responsive than students who didn’t have one.

The reason for this?  When you have an imaginary friend, you have to invent both sides of the conversation.   To communicate, you have to understand what a person wants to know and you need to know how to tell them.   Acting out both is tricky – and it turns out, it’s good practice for the real thing.

Unseen playmates are teaching kids the art of communication.
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How To Stop Making Excuses And Start Taking Action

Never Give Up - Whats Your Excuse? Source: JRFeP (Flikr)

Never Give Up - What's Your Excuse? Source: JRFeP (Flikr)

How often do you make an excuse, rather than taking action?

I’m hoping you might see this as a little wake up call.

I think you can do it.  You can push past the comfort zone and find your power within.

Are you settling for something that’s less than you really want just because you’re making excuses?  You can achieve.  You can get fit,  eat better, start a business, take action.  Start living.

Have you caught yourself saying these before?  

“I’m too busy”

“I can’t”

When excuses become a way to justify your lack of action, you’ve really stopped seeing the big picture and don’t have your priorities in place.  No matter how hard, what do you need to do that’s really worth doing?  What are you neglecting even though it matters the most?

I’m going to present some methods to help you stop making excuses.  There’s two main reasons: how you convince yourself not to do something; and a lack of organisation & priorities that stumps progress.

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